Terms & Conditions
These terms guide purchases and use of the MeccaStore Kenya website. By placing an order, you agree to the terms below.
Orders
Orders placed through the website are subject to product availability and confirmation by our team. We may contact you to verify delivery details, payment arrangements, or stock availability.
Product Information
We aim to keep product descriptions, images, prices, and availability accurate. Small differences may occur due to supplier updates, image lighting, packaging changes, or system updates.
Delivery
Delivery timelines and costs depend on location, stock availability, order size, and the delivery method used. Delivery charges are confirmed before dispatch and may change from time to time.
| Region | Estimated Delivery Cost |
|---|---|
| Nairobi | KSh 100 - 500 |
| Ukambani | KSh 200 - 700 |
| Coast | KSh 300 - 1,000 |
| Western | KSh 300 - 1,000 |
| Other areas | KSh 500 - 1,500 |
Customers are responsible for providing accurate contact and address details. Incorrect delivery information may cause delays or extra delivery charges.
Returns & Exchanges
Returns or exchanges may be considered for eligible products that are unused, complete, and reported within a reasonable time. Warranty-related claims may require inspection and proof of purchase.
Website Use
- Do not misuse the website or attempt unauthorized access.
- Do not submit false order, contact, or delivery information.
- Content, branding, and product presentation remain the property of MeccaStore Kenya or relevant partners.